Coronavirus

This page provides up-to-date information, guidance, and advice regarding Coronavirus (COVID-19). For the latest health advice visit gov.uk/coronavirus. Norfolk County Council and Local Resilience Forum updates are being provided regularly by Cllr Judy Oliver, and are included here as soon as they are issued. 

Last updated: Thursday 9th July

Guidance for Businesses

Government guidance for businesses re-opening on 4th July can be found here.

STAY ALERT - CONTROL THE VIRUS - SAVE LIVES

Government guidance was updated on Tuesday 7th July. A list of Frequently Asked Questions, with further information about the changes, can be found here. In summary:

  • Non-essential shops and businesses, hotels and hospitality, campsites, restaurants, cafes, pubs, bars, cinemas, museums, galleries, hair salons/barbers, libraries, community centres, places of worship, outdoor playgrounds, gyms, funfairs, theme parks, and amusement arcades can all reopen providing they are Covid-19 Secure. 
  • The list of businesses which must remain closed can be found here and will be updated shortly. 
  • From 4th July, the social distance will be reduced from 2m to 1m in situations where keeping 2m apart is not possible. This is to aid the hospitality sector in re-opening and being able to operate practically. 
  • From 11th July, outdoor swimming pools can reopen and outdoor theatre can take place.
  • From 13th July, beauticians, tattooists, spas, tanning salons, and other close contact services can open, subject to certain restrictions on high risk activities.
  • Indoor gyms, swimming pools and sports facilities can reopen from 25th July. 

You can:

  • Spend time outdoors, including private gardens and outdoor spaces, in groups of up to six people from different households, following social distancing guidelines. From 4th July, two households will be able to meet in any situation where social distancing guidelines are followed.
  • If you live alone, go and stay with one other household as part of your 'support bubble'. 

Support for the Vulnerable

If you are vulnerable and in need of support, either now or in the coming weeks, Norfolk County Council has a dedicated helpline to provide assistance: telephone 0344 800 8020.

Norfolk County Council has updated its guidance for carers, which can be found here

The NCC Short Breaks Team has made funding available for the families of over 900 children with special educational needs and disabilities who receive short breaks, to buy play equipment to support their needs at home (eg. books, arts, craft materials, and tables) - with a spend of up to £500 per child deducted from annual short breaks funding allowance. 

Mental Health & Wellbeing

Norfolk County Council wants parents, carers, children, and young people to know about the NHS 'Just One Norfolk' mental health portal which is now the single place to access mental health advice and support for 0-25 year olds. No referral is needed, and advice and support can be requested straight away. If needed, users will be referred for more specialist help. There is also a 24/7 helpline for people of all ages, offering immediate support for mental health difficulties arising from the coronavirus situation. The line is also open for healthcare professionals such as ambulance staff and GPs, social care colleagues and police personnel, who may need advice when working with individuals undergoing mental health difficulties. Telephone 0800 196 3494.

Financial Support

The government's Hardship Fund, providing council tax relief to vulnerable people and households affected by coronavirus, is administered by North Norfolk District Council. Telephone 01263 516000 for assistance.

Employees

The government will pay 80% of employee wages for those unable to work, up to a maximum of £2,500 per month. Employers must write to affected employees to inform them they are 'furloughed workers'. The employer must then contact HMRC with details of the employee and his/her earnings.  

Self-Employed Workers

  • Further support for the self-employed was announced on 26th March: details can be found here.
  • Self-employed workers who do not qualify for the above are eligible to claim Universal Credit at a rate which is equivalent to Statutory Sick Pay (currently £94.25 per week). You do not have to be unwell to claim this. Universal Credit is designed to provide people with a safety net if they're unable to work, or top up incomes for those in work, though how much you get is subject to means testing. Once your eligibility to claim Universal Credit has been established, you may be able to apply for Housing Benefit and Council Tax Reduction through your local authority. You can find out more and apply here.
  • Self-assessment tax payments have been delayed until January 2021. This means self-employed workers will not be required to make the next scheduled tax payment which would ordinarily fall due on 31st July. 
  • The government has postponed reforms to the off-payroll working rules (IR35) until April 2021. 
  • If you are VAT-registered, you will not be required to make your next payment until June 2020 (postponed by three months). 

Businesses

  • The government's Business Support Finder tool is now live and can be found here.
  • The government will cover 80% of employees' wages, up to a maximum of £2,500 per month.
  • The package of other measures in place can be found here.
  • The New Anglia Local Enterprise Partnership offers free advice and support to businesses: details here. Business grants are administered by North Norfolk District Council. You may find New Anglia LEP's factsheet helpful - available for download below. 
  • The Coronavirus Business Interruption Loan Scheme is now open for applications. Further information can be found here.
  • A new scheme for businesses in need of smaller loans was announced on 27th April. Bounce Back Loans, up to a maximum of £50,000 or 25% of turnover will be available from 0900 on Monday 4th May. The government will support lending by guaranteeing 100% of the loan and will pay the interest for the first twelve months. Further details here.

Charities

The government has announced £750m of support for charities. Charities will also be able to access much of the support currently available for businesses. Further details here

Local Support

NORTH NORFOLK DISTRICT COUNCIL
Coronavirus advice page here.

NORFOLK COUNTY COUNCIL
Coronavirus advice page here. Helpline: 01263 516000

NORFOLK & WAVENEY HERE TO HELP
A Facebook resource linking people with community initiatives and projects. Search for 'Norfolk & Waveney Here to Help'. 

NATIONAL CAREERS SERVICE
Job search support, careers and training advice. Telephone 0800 917 9419. 

Baconsthorpe
Mandy Honeyman: online and distance education support for parents and students. Email mandy.honeyman@gmail.com.  

Blakeney & Cley
Blakeney & Cley Royal British Legion/Harbour Room: friendly phone call/support. Telephone 07785 731804, 07818 450603, or 01263 741471.
Bridget Candy: friendly chat on the phone/support. Telephone 07909 963706. 

Bodham & Beckham
Volunteer group: prescriptions/medication, urgent supplies, posting mail, other tasks as required. Telephone 07824 381519.

Briningham
Molly Rushworth: prescriptions/medication, urgent supplies, phone support for those struggling or self-isolating. Telephone 07828 022512.

Briston 
Volunteer group: prescriptions/medication, shopping, posting mail, friendly chat on the phone, washing. Telephone 07961 872265.
Jon Hancock: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07899 917070.

Cromer
Cromer Cares (Cromer Town Council): prescriptions/medication, shopping, posting mail, friendly chat on the phone, dog walking/support with other pets, providing information via social media and other platforms. Telephone 07789 625033

Holt
Facebook group: search for 'Holt Coronavirus Support Group'.
Siobhan Rayner: prescriptions/medication, urgent supplies. Telephone 07570 570442.
Sandy Roper: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07900 455464.
Little Star: will provide wool and patterns to help those self-isolating keep occupied (deliveries to the doorstep). Telephone 07783 083854.
Lucy Mitchell: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07397 277283.
Mark Laws: shopping, posting mail, friendly chat on the phone. Telephone 01263 711399.
AC Locksmiths: prescriptions/medication, shopping, posting mail, friendly chat on the phone, has van. Telephone 07846 643176.
Melanie Smith: prescriptions/medication, shopping, posting mail, friendly chat on the phone, happy to help with admin. Telephone 07500 060665. 
Mark Boyd: prescriptions/medication, shopping, posting mail. Telephone 01263 711102. 
Mark Laws: shopping, posting mail, friendly chat on the phone. Telephone 01263 711399.
Karen Wilson: prescriptions/medication, shopping, posting mail, friendly chat on the phone, dog walking. Telephone 07717 577206.
Debbie Pike: friendly chat on the phone/support. Telephone 01263 663417.
Karl & Sophie Pearce: prescriptions/medication, shopping, posting mail, friendly chat on the phone, taking people to hospital/clinical appointments. Telephone 07545 840364.
Andy Homer: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07834 141001.  

Hoveton
Operation Good Neighbour: prescriptions/medication, urgent supplies. Visit www.goodneighbour.wroxhambenefice.org or search for 'Operation Good Neighbour Hoveton and Wroxham' on Facebook. 

Langham
Langham Support Group: prescriptions/medication, shopping, posting mail, friendly chat on the phone, additional support. Email sls@ravenlm.co.uk.

Ludham
Churches together in Ludham, in association with Ludham Parish Council: prescriptions/medication, urgent supplies, shopping. Telephone 01692 511511

Melton Constable
Giselle Couch: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07774 140958.
Debbie Davison: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07585 075160.  

Mundesley
Norfolk Chauffeur Company: driving. Telephone 01263 502361.

Northrepps
Northrepps Village Trust: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07899 985597.
Martin Frost: prescriptions/medication, shopping, posting mail. Telephone 07756 194114

North Walsham
North Walsham Community Shop & Phoenix Group: financial support for North Walsham Residents. Telephone 07824 166436.
North Walsham Good Neighbour Scheme offering practical support to elderly/vulnerable people. Telephone 01692 558321 or visit www.nwgoodneighbour.org.uk 
Marett's Chariots: prescriptions/medication, shopping, posting mail, friendly chat on the phone, help with driving. Telephone 01692 406818.

Plumstead
Volunteers co-ordinated by Plumstead Parish Council: prescriptions/medication, urgent supplies. Telephone 01263 577401

Sheringham
Mutual Aid Sheringham: prescriptions/medication, shopping, posting mail, friendly chat on the phone, other help as required. Telephone 07554 287238 or search Facebook for 'Mutual Aid Sheringham'.
Community Lifeline: prescriptions/medication, shopping, posting mail, friendly chat on the phone, other help as required. Telephone 07766 049329.  
Blyth & Wright has changed its delivery schedule, and will now deliver same day for any orders placed by telephone before 1pm. Telephone 01263 823258.
Budget Convenience Store offering free home deliveries for anyone who needs it. Telephone 01263 822815.
Anglia Taxis: prescriptions/medication, urgent supplies, shopping, posting mail. Telephone 01263 822222
Sheringham Community Support: prescriptions/medication, shopping, posting mail, friendly chat on the phone, other help as required. Telephone 07423 677192 or search Facebook for 'Sheringham Community Support'.

Skeyton
Volunteer: prescriptions/medication, urgent supplies. Please contact the constituency office on 01692 557140 for further details. 

Southrepps
Claire Ayling: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07526 000747.

Trunch
Trunch Community Support Group is being co-ordinated through Trunch Corner Stores. Telephone 01263 722072

Walcott
Walcott Community Group: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07917 821682.

Wells
Wells Town Council, Wells Maltings, Heritage House, Wells Community Hospital, and Holkham Estate, have formed the Wells Central Support Hub. Telephone 01328 710564.  
Facebook group: search for 'Wells-next-the-Sea and area Covid-19 Support Group'.

Weybourne
Dawn Moore: prescriptions/medication, posting mail, friendly chat on the phone. Telephone 07421 089099

Worstead
James Athill: prescriptions/medication, shopping, posting mail, friendly chat on the phone. Telephone 07593 770611.

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